Job Vacancy: Account Manager needed at Netcom

Objective & Summary of JOB: Reporting to the Head, Business Development this role is responsible for generating leads, initiating and developing client relationships.

Position Title: Account Manager

Department: Business Development

Reports to: Head Business Development

Key Duties & Responsibilities:

Account Management

· Service existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential clients.

· Manage relationship with all clients and maintain Zero churn at all time

· Meet and exceed monthly, quarterly and annual set target

· Liaise with business analyst, management team and account executives to collaborate and win deals

· Periodically conduct the Know Your Customer exercise to keep up to date with changes and activities with your clients.

Research and Reports

· Keep management informed by submitting activity results and reports, such as daily call reports, weekly work plans, monthly and annual activity reports.

· Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.

· Recommend changes in products, service, and policy by evaluating results and competitive developments.

Internal Relationship Management – liaise & collaborate with:

· Finance - on the work flow of Service Activation Requests – new deals, upgrades, demos, downgrades, modifications, change management, etc.

· Billing -to negotiate pricing within approved margin

· Day to day operational business solutions interface between departments

· Legal - to ensure the aspects of contract, signing, service contracts, revisions are done.

· Ensure SLA’s are all adhered to and all documentations are up to date.

Essential Skills / Knowledge

· Experience with both Microsoft operating system and Apple operating system

· Strong verbal and written communication.

· Good presentation skills for business reports

· Ability to organize and conduct purposeful Departmental/ Unit meetings

· Ability to develop and maintain business relationships with internal and external stakeholders.

Desirable Skills / Knowledge

· General knowledge of ICT solutions

· Knowledge of Nigerian Telecoms Market

· Strong administrative skills

· Good understanding of Microsoft operating systems.

· Able to use properly MS Word, Excel and Power-point

Education and/or Professional Qualifications

· Graduate degree qualification essential.

· Accreditation to professional bodies


· The ideal candidate should have not less than 5 years’ experience preferably selling technology solutions


Job Vacancy: Account Manager needed at Netcom Job Vacancy: Account Manager needed at Netcom Reviewed by Kola Oyewole on June 29, 2020 Rating: 5

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